LGST Services LLC dba Coinhub User Agreement

Terms & Conditions – Privacy & Identity Verification Policy

REVISED: January 9, 2024

 

Thank you for visiting the Coinhub ATM website and/or one of many Coinhub Bitcoin ATMs or Coinhub Cash Load Transaction locations. This User Agreement, Terms and Conditions, and Privacy & Identity Verification Policy placed herein (collectively “Agreement”, “User Agreement”, “Coinhub User Agreement”, “Terms”, “Terms and Conditions”)  is a contract between you (collectively “User”, “customer”, or “individual”, or “you”)  and LGST Services LLC dba Coinhub (collectively “Coinhub”, “CoinhubATM”, “Coinhub Bitcoin ATM”, “Company”, “we”, “our”, or “us”), a Nevada Limited Liability Company located at 3430 E Russell Rd #330, Las Vegas, NV 89120, and applies to your use of the Coinhub Bitcoin ATM Kiosks, Cash Load Transaction Services and all services offered and upcoming. By using any or all of Coinhub’s services, Customers agree to be contractually bound by this Coinhub User Agreement, which is inclusive of the Coinhub Terms and Conditions, Coinhub Privacy Policy & Identity Verification Policy, the Coinhub Cryptocurrency Risk Disclaimer, Coinhub Responsible Marketing Document, Be Alert: Protecting Yourself from Financial Scams and Fraud Document, as well as any other applicable main documents, notifications on ATM dashboards/Teller Dashboards/Retailer Receipts (Retailer Transactions / Teller Transactions are also known as Cash Load Transactions and Coinhub Cash Load Transactions, which are retailer cash loads that follow through to a cryptocurrency purchase)/website, policies, rules, price schedules, and any other additional documents or terms made available to the user which is an addition to the primary user agreement placed herein and governs all transactions and contracts made between user and Coinhub. It is important to read and understand these Terms before using any of Coinhub’s services. If you as a user do not agree with the terms of this user agreement in its entirety, which includes all disclaimers and documents, you are required to exit the dashboard application, kiosk dashboard, website, or other medium of usage of Coinhub’s services immediately and you are not authorized to continue use or engagement in any of Coinhub’s services or offerings in any manner or form. If you do not agree to any of the terms in this Agreement, or any subsequent modification to this Agreement, you will not be permitted to use the Services and your Account with us will be closed. This Agreement will come into effect when you confirm electronically when engaging into a transaction through any Coinhub service, including Coinhub Bitcoin ATMs on the screen, Coinhub Cash Load Transaction during the purchase process on screen of the embedded portal, as well as any other Coinhub service during the purchase process in a clearly visible manner where you confirm that you agree to it. We recommend that you retain a copy of this Agreement and as well as all transaction records.

 

Important: By using our Services, you acknowledge that Bitcoin (or other cryptocurrencies) transactions are irreversible once Bitcoin is sent and that any transaction may be conducted solely between you (the “User” or “Customer”) and Coinhub, and not on behalf of or for the benefit of any third party. You further acknowledge that you are strictly forbidden from using our Services for the purpose of transmitting Bitcoin or other cryptocurrencies to any wallet address that is held or controlled by any third party.  SENDING TO A WALLET THAT YOU DO NOT CONTROL IS AN EXPRESS VIOLATION OF THESE TERMS AND CONDITIONS, AND WILL RESULT IN YOU BEING BANNED FROM OUR PLATFORM. IN ADDITION, YOU AGREE TO NOT HOLD LSGT SERVICES LLC DBA COINHUB LIABLE FOR ANY CLAIMS, LIABILITIES, OR LOSSES ARISING FROM ENTERING MISINFORMATION FOR A TRANSACTION, IN BOTH INTENTIONAL AND UNINTENTIONAL CAPACITY, INCLUDING BUT NOT LIMITED TO ENTERING MISSPELLED WALLET ADDRESS, ENTERING IMPROPER QR CODE SCAN OF WALLET ADDRESS, ENTERING IMPROPER CRYPTOCURRENCY WALLET ADDRESS OF ANOTHER CRYPTOCURRENCY, ENTERING A WALLET ADDRESS THAT YOU CONTROLLED BUT FAILED TO CHECK TO CONFIRM ACCESS TO SUCH WALLET PRIOR TO PURCHASE ONLY TO LATER FIND OUT THAT YOU HAD LOST ACCESS, LOSING ACCESS TO A WALLET AT ANY POINT IN TIME, AND ENTERING A WALLET ADDRESS THAT YOU DO NOT CONTROL. ALL MACHINES AND TRANSACTIONAL DASHBOARDS HAVE CLEARLY OUTLINED TERMS, DISCLOSURES, AND ALERTS PRIOR TO CONFIRMING A PURCHASE WHOSE SOLE PURPOSE IS TO CONFIRM YOUR UNDERSTANDING OF THESE RULES AND NOTIFYING YOU OF ALL IMPORTANT INFORMATION PRIOR TO YOU ACCEPTING THESE BINDING TERMS AND MAKING A PURCHASE BY ENTERING INTO A TRANSACTION WITH COINHUB. 

 

Service Description

 

DISCLAIMER: The agreement, made in contract with the user and Coinhub, and bound by the laws of the state of Nevada, contains a complete disclaimers of warranties, limitations of liability, releases, a class-action waiver, and the requirement to resolve any claims that may arise under this agreement through arbitration against LSGT Services LLC dba Coinhub, along with its subsidiaries, related parties, third-party service providers, and marketing partners (referred to collectively as “covered parties”), who are expressly designated as third-party beneficiaries of the mandatory arbitration provision and are fundamental elements of the agreement, in accordance with the described terms, policies, arbitration rules, and other rules to be abided. The risk of loss in trading or holding Bitcoin or any other Cryptocurrency can be substantial. You should therefore carefully consider whether trading or holding Bitcoin or any other cryptocurrency is suitable for you in light of your financial condition. In considering whether to trade or hold Cryptocurrency, you should be aware that the price or value of Cryptocurrency can change rapidly, decrease, and potentially even fall to zero. You acknowledge that LSGT Services LLC is not responsible for safeguarding or holding your Cryptocurrency, or any private keys or other security information to access your Cryptocurrency and that LSGT Services LLC is not responsible for any loss of Cryptocurrency resulting from theft, loss, or mishandling of Cryptocurrency private keys, loss from entering misinformation, or other security information outside its control. Every purchase and sale of Cryptocurrency is effected on and confirmed by the respective network of that Cryptocurrency. The confirmation takes a period of time (usually less than one hour, but possibly one day or more). An Order is not complete until it is confirmed. Cryptocurrency associated with Orders that are in a pending state will be designated accordingly.

 

1.1 The Company, LSGT Services LLC dba Coinhub (MSB Number: 31000261600281; NMLS Number: 2344713) operates Bitcoin ATMs and Coinhub Cash Load Transaction locations that allow Customers to purchase Bitcoin using cash. The Bitcoin ATMs are self-service kiosks that facilitate the purchase of Bitcoin by accepting cash and dispensing Bitcoin to the Customer’s designated wallet address. Coinhub Cash Load Transactions utilize Green Dot Corporation’s licensed cash load retailer network to facilitate part of the complete Coinhub transaction process. The company also is a marketing partner for other online services with its US-licensed partners and affiliates including MoonPay online cryptocurrency purchases made available to registered users on desktop and mobile of coinhubatm.com.

 

1.2 The Company, LSGT Services LLC dba Coinhub, is not involved in the storage or custody of Bitcoin purchased by Customers. Customers are solely responsible for providing their wallet addresses and ensuring the accuracy of their entry of information as to their self-owned Bitcoin or cryptocurrency wallet address, phone number, name and other information. The Company strongly encourages Customers to use secure wallet solutions and implement appropriate security measures to protect their Bitcoin and cryptocurrency. LSGT Services LLC dba Coinhub (“Company”) provides services in collaboration with various partners and affiliates. By using the Company’s services, customers acknowledge and agree that the Company shall not be liable for any actions, omissions, or liabilities of its partners or affiliates. For select highly reviewed partners, LSGT Services LLC dba Coinhub licenses its brand name to its licensees in exchange for payment and/or other benefits. LSGT Services LLC dba Coinhub promotes its partners and their services, however, is not liable for partner or affiliate actions. Current partners/affiliates include Moonpay Inc. and CHB Holdings LLC. The Company’s partners and affiliates operate independently and are responsible for their own products, services, and business practices. The Company does not endorse, guarantee, or assume any responsibility for the actions or quality of services provided by its partners or affiliates. Customers acknowledge and agree that any disputes or claims arising from transactions or interactions with the Company’s partners or affiliates must be resolved directly with the respective partner or affiliate. The Company shall not be responsible for any losses, damages, or liabilities incurred as a result of such disputes or claims. The Company makes reasonable efforts to select and maintain partnerships and affiliations with reputable entities. However, customers are advised to exercise their own judgment, perform due diligence, and make informed decisions when engaging with the Company’s partners or affiliates. LSGT Services LLC states potential general risks of its partners services in respect to customers taking precautions, such as securing passwords and proper backups, and is not liable for its partners actions. In no event shall the Company, its directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the actions, products, or services of its partners or affiliates. The Company reserves the right to modify or terminate its partnerships and affiliations at any time without prior notice in accordance with its contracts. Such modifications or terminations shall not create any liability on the part of the Company for the actions or obligations of its former partners or affiliates. Customers agree to indemnify and hold the Company, its directors, officers, employees, and affiliates harmless from any claims, demands, or actions arising from their interactions or transactions with the Company’s partners or affiliates. This includes but is not limited to any losses, damages, or liabilities incurred as a result of the customer’s reliance on the actions or representations of the partners or affiliates. These Terms and Conditions do not create any third-party beneficiary rights for the partners or affiliates of the Company. Customers strictly agree that that they have obligations under these Terms to keep their personal information, passwords, seed-phrases for cryptocurrency wallet backups, PINs, 2FA codes, and other security measures in place and to not, under any circumstance, hold LSGT Services LLC to any losses, errors, malfunctions, negligence or other issues that may arise from any partner or affiliate service which is not under the ownership of LSGT Services LLC. By using the Company’s services, customers acknowledge that they have read, understood, and agreed to the disclaimer of liability for partners and affiliates as outlined in this paragraph of these Terms and Conditions.

 

1.3 The Company strives to ensure the availability and functionality of its Bitcoin ATMs. However, Customers acknowledge that the Company’s services may be subject to interruptions, delays, or technical issues that are beyond the Company’s control. The Company will make reasonable efforts to address and resolve any issues promptly. Coinhub is not liable for any issues that arise from unavailability of its machines, cash load transaction services, or other services. In the event that a machine malfunctions during a transaction, such as a bill jam, Coinhub reserves the right to thoroughly review and investigate the issue as well as transaction history for the bills entered into the machine, cash paid to a retailer store location with valid receipt as part of a Coinhub Cash Load Transaction, or purchase made for all other Coinhub services. For most situations, Coinhub reserves the right to have up to 14 business days to investigate and review the transaction and records prior to providing a response to the situation. In certain circumstances, a response will be provided that more time will be needed to investigate the transaction without limit or time frame up to the maximum time allowed by law, but the Company will be properly in contact with such users during the continued investigation process in good faith.

 

1.4 The Company reserves the right to modify, suspend, or terminate its services or Bitcoin ATM locations at any time without prior notice. Current user agreement inclusive of full terms and conditions will always be found here on our website and on all dashboards of ATMs, cash load transaction services, and other Coinhub services.

 

1.5 General Principles: You agree and understand that Bitcoin is not legal tender, carries no protection by the FDIC, and the use of bitcoin is subject to all applicable state and federal laws and regulations. LGST Services LLC collects required data when necessary as per our KYC/AML policy. You agree that all sales are final, and you understand that bitcoin transactions, by their very nature, are irreversible. The Company does not allow users to transmit monetary value to another person or to another location for any person, and it is a strict violation of this agreement for users to provide wallets that do not belong to them to which they have access to. This prohibition does not apply to sending bitcoins to wallets hosted by third-party services, as long as the customer has exclusive access to that hosted wallet and it is truly owned by the customer and the customer has confirmed prior to making a purchase that the customer still has access to the wallet. While Coinhub does not provide financial or legal advice, it is general practice for those involved with cryptocurrencies to have their private keys and seed phrases securely stored. Customer agrees that any and all mistakes done by a customer are NOT the responsibility of LGST Services dba Coinhub, for example, providing a wrong wallet to which bitcoin or other cryptocurrency was sent to.  

 

1.6 When using the Services, you are buying Cryptocurrency from, or selling Cryptocurrency to, LSGT Services LLC dba Coinhub directly. LSGT Services LLC does not act as an intermediary or marketplace between other buyers and sellers of Cryptocurrency. LSGT Services LLC will  send / deliver Cryptocurrency to the Wallet address indicated at the time of the Order subject to the conditions of this Agreement. At no point during the purchase or sale at any Coinhub Bitcoin ATM, Coinhub Cash Load Transaction, or other LSGT Services LLC service, will LSGT Services LLC be in possession or in control of client funds. LSGT Services LLC does not provide Cryptocurrency Wallets, nor does LSGT Services LLC host Wallets or is custodian of funds or assets. Orders through Coinhub are executed individually, one by one. LSGT Services LLC DOES NOT facilitate or provide trading or investment or brokerage accounts or facilities, nor does LSGT Services LLC provide investment or any other financial advice.

 

1.7 Licensing of Brand Name Coinhub: Coinhub reserves the right to license its name for payment or benefits from third parties. LSGT Services LLC licenses the name Coinhub to CHB Holdings LLC for the rights to use the name Coinhub for their Bitcoin Wallet (Coinhub Bitcoin Wallet), a non-custodial wallet application which allows users to create their own wallets which only the user controls and has sole access to. CHB Holdings LLC has licensed the branding of the name Coinhub used for its application in a licensing agreement made with LSGT Services LLC for its branding. LSGT Services LLC dba Coinhub only provides licensing of its branding of name and logo to be used by CHB Holdings LLC as per licensing agreement signed. LSGT Services LLC reserves the right to market and promote our licensed partners and affiliates in accordance with our license agreement and incentives for as long as the partners and affiliates are continued to be seen by LSGT Services LLC as being of good character within our best efforts attempts of annual reviews; LSGT Services LLC is however not liable for the actions of its licensed partners which are separate entities. For example, LSGT Services LLC does not have any ownership in CHB Holdings LLC nor the Coinhub Bitcoin Wallet application. The non-custodial cryptocurrency wallet application (“APP”) provided by CHB Holdings LLC (“CHB Holdings”) is developed based on a white-label arrangement with Edge Wallet (“Edge”). Edge is the creator and developer of the underlying technology and infrastructure that powers the APP which is owned by CHB Holdings LLC called the Coinhub Bitcoin Wallet. LSGT Services LLC provides certain services within the APP as noted in Section 15. By accepting this user agreement, you fully understand and accept to not hold Coinhub liable for any use of third party services, including but not limited to the Coinhub Bitcoin Wallet which is not owned by LSGT Services LLC. When using any LSGT Services LLC service within any third party application, including but not limited to the Coinhub Bitcoin Wallet, you agree to both the terms and conditions of the third party and LSGT Services LLC. For example, when using the Coinhub Cash Load Transaction Process within the non-custodial wallet Coinhub Bitcoin Wallet, you agree to uphold the contractual agreement of LSGT Services LLC when utilizing our services while also having to have agreed and be bound by the terms and conditions of the third party, CHB Holdings LLC, during use of the third party application. You agree to not hold LSGT Services LLC liable in conjunction with issues that arise from third party services and to not bring legal action against LSGT Services LLC for services not provided by LSGT Services LLC, as further discussed in sections 9 and 10 of this agreement for the contractual obligations for seeking relief which only pertain to services provided by LSGT Services LLC.  

 

Eligibility

 

2.1 Customers must:

• be at least 18 years old to use the Company’s services. 
• have sufficient capacity to enter into legally binding contracts; 
• reside in a country in which the relevant Coinhub Services or services of its partners / affiliates are accessible and legally permissible to engage in cryptocurrencies; and
• willing to provide to us any current valid personal identification documents that we request

 

2.2 Customers must comply with all applicable laws and regulations regarding the purchase of Bitcoin, including those related to anti-money laundering (AML) and know your customer (KYC) requirements. By using the Company’s services, Customers represent and warrant that they are in compliance with such laws and regulations.

 

2.3 The Company reserves the right to refuse service, or terminate service, to any Customer based on its own risk assessment, compliance obligations, or legal requirements. The Company may request additional information or documentation from Customers to verify their identity and ensure compliance with AML and KYC regulations. This includes requesting additional information to allow continued use of Coinhub services by customers to which the Company’s compliance team deems appropriate and necessary.

 

2.4 Currently Coinhub Bitcoin ATMs and Coinhub Cash Load Transaction services are only available in certain US states. Coinhub also has partners such as MoonPay which provide access to online purchases of cryptocurrencies. For partner MoonPay services, the following countries are not supported for residents of such countries: Afghanistan, Albania, Bahamas, Bangladesh, Barbados, Belarus, Bolivia, Botswana, Burkina Faso, Cambodia, Cayman Islands, Central African Republic, China, Congo, Côte d’Ivoire, Cuba, Ecuador, Ghana, Haiti, Iceland, Iran, Iraq, Jamaica, Japan, Kosovo, North Korea, Liberia, Malta, Mauritius, Mongolia, Morocco, Myanmar, Nicaragua, Pakistan, Panama, Russian Federation, Senegal, Singapore, South Sudan, Sudan, Syrian Arab Republic, Trinidad And Tobago, Uganda, Ukraine, Virgin Islands, Vanuatu, Venezuela, Yemen, Zimbabwe. 

 

2.5 By agreeing to this Agreement, you represent, warrant and undertake to us that all of the below statements are understood and fully agreed to:

• you have full power and authority to enter into this Agreement;
• you are entering into this Agreement as principal and not on behalf of any third party;

• you understand and acknowledge that we do not warrant that any of the Services available are suitable or appropriate for your needs and that you must take your own independent legal and other advice on such Services;
• you will not violate any applicable laws by entering into this Agreement or receiving the Services provided under it;
• you will not provide false, misleading or inaccurate information;
• you will not facilitate any viruses, malware, worms, trojan horses or some other computer programming routines that may damage, corrupt, disrupt, misuse or gain unauthorized access to any data, system information or Company services;
• you will not use an anonymizing proxy; use any, other automatic devices, spider or manual process to copy or monitor our websites without our prior written permission;
• you will not harass and/or threaten our employees, agents, or other users;
• you understand and acknowledge that while we make reasonable endeavors to ensure the accuracy of the information that we provide, and which in turn, is provided to you, neither we nor any of our directors, employees or agents make any representation or warranty, express or implied, as to the accuracy or completeness of such information;
• any information provided by you to LSGT Services LLC under this Agreement is true, complete, accurate, up to date and not misleading; and
• you shall provide all assistance reasonably requested by LSGT Services LLC to enable the Company to comply with its obligations under this Agreement.
• The LSGT Services LLC services are provided on an “as is” and “as available” basis, with no further promises made by us around availability of the Company’s Services. Specifically, we do not give any implied warranties of title, merchantability, fitness for a particular purpose and/or non-infringement. We do not make any promises that access to the Site, any of the Company’s Services, or any of the materials contained therein, will be continuous, uninterrupted, timely, or error-free.
• LSGT Services LLC makes no representation or warranty that the Services are applicable or appropriate for use by Customers in all jurisdictions and it is your responsibility to ensure compliance with the laws of any relevant jurisdiction of your residence.

 

Compliance with Laws and Regulations

 

3.1 Customers agree to use the Company’s services in compliance with all applicable laws and regulations, including but not limited to those related to financial transactions, anti-money laundering, and counter-terrorism financing.

 

3.2 Customers acknowledge that the Company may be required to collect certain personal information and verify the identity of Customers to comply with AML and KYC requirements. Customers agree to provide accurate and up-to-date information as requested by the Company.

 

3.3 The Company reserves the right to refuse service to any Customer who fails to provide the required information or whose identity cannot be verified to the satisfaction of the Company.

 

3.4 By doing a transaction with any Coinhub Bitcoin ATM, Coinhub Cash Load Transaction, or any Coinhub service (LSGT Services LLC), you hereby agree to abide by our anti-money laundering policy, designed to meet strict standards, including the existence of systems and controls to mitigate the risk to any person who accesses or uses the service. This includes, but is not limited to:

 

• Establishing robust internal policies, procedures and controls that strive to combat any attempted use of BOA for illegal or illicit purposes and to offer our customers’ basic protections under consumer protection laws;
• Complying with the applicable regulations and guidance set forth by the Financial Crimes Enforcement Network (“FinCEN”);
• Filing Suspicious Activity Reports (“SARs”);
• Filing Currency Transaction Reports (“CTRs”);
• Maintaining comprehensive records of orders and other transfers;
• Appointing a Chief Compliance Officer who will be responsible for the implementation and oversight of our BSA/AML Program;
• Executing Know Your Customer (“KYC”) procedures on all customers;
• Performing regular, independent audits of our BSA/AML Program; and
• Following record retention requirements.

 

3.5 Our Customer Identity Program is an important part of our BSA/AML Program, and helps us detect suspicious activity in a timely manner, and prevent fraud. In accordance with this, identities are verified, authenticated, and checked against government watch-lists, including the Office of Foreign Assets Control (“OFAC”). Below is the following information we collect for clients that transact a greater daily amount where such an identity check is required:

• Full legal name (of all account signatories and beneficial owners);
• Email address (of all account signatories);
• Mobile phone number (of all account signatories);
• Address (principal place of business and/or other physical location);
• Social Security Number (“SSN”) or any comparable identification issued by government;
• Date of birth (“DOB”);
• Proof of identity (e.g., driver’s license, passport or government-issued ID);
• Home address (not a mailing address or P.O. Box); and
• Additional information or documentation at the discretion of our Compliance Team.
• Non-US Customers will be required to provide proof of address (e.g., electric, gas or water bill).
• If you are an institutional customer, we will collect, verify and authenticate the following information:
• Employer Identification Number (“EIN”) or any comparable identification number issued by government;
• Proof of legal existence (e.g., state certified articles of incorporation or certificate of formation, unexpired government-issued business license, trust instrument or other comparable legal documents as applicable);
• Contract information of owners/principals/executive management (as applicable);
• Proof of identity (e.g., driver’s license, passport or government-issued ID) for each individual beneficial owner that owns 10% or more, as well as all account signatories; and
• For institutional customers, identifying information for each entity beneficial owner that owns 10% or more (see individual customer information collected above for more details). 
• Additional information or documentation at the discretion of our Compliance Team.
• If your institution successfully meets and completes our CIP requirements and neither it, nor any of its owners, principals, executive, or managers appear on OFAC or any other governmental watchlist, we will provide you with account opening agreements electronically. 

 

As part of our compliance program, we also file required reports (i.e. Suspicious Activity Reports) if we know, suspect, or have reason to suspect any malicious activities. A suspicious transaction is often one that is inconsistent with a customer’s known and legitimate business, personal activities, or personal means. Our compliance department monitors transactions to help identify unusual patterns of customer activity. In addition, we have to report all currency transactions over a determined amount to the US government (i.e. FinCEN). Our compliance department maintains records and supporting documentation of all reports that we file.

We retain all records for five (5) years and are readily available upon official request by an applicable examiner, regulator, or law enforcement agency. By accepting the terms and conditions/privacy policy on the Coinhub machine, Coinhub Cash Load Transaction purchase process screen, or any Coinhub service screen, you fully agree to the terms and conditions set herein and acknowledge that certain information will be saved, which may also include a face photo done automatically by the machine.

 

Transaction Terms

 

4.1 Customers agree that only the verifiable amount of cash placed into Coinhub Bitcoin ATMs (also known as “Coinhub Bitcoin Machines”, “Coinhub ATMs”, “Bitcoin ATMs”, “ATMs”, “Bitcoin Machines”, “Machines”) as well as verifiable amount of cash handed to store retailer clerks for Coinhub Cash Load Transaction services will be used to enter into transactions with Coinhub for the purchase of cryptocurrency. While acting in good faith, under no circumstance shall Coinhub pay users for unverifiable cash being claimed to have been transacted into machines or to a retailer without a valid and authenticated receipt. All machines have bill validators which properly process and count bills placed into the machine; in the event that a bill jam occurs as a malfunction, such machine does not continue to process cash and therefore no further cash is placed into the machine for a transaction to have a larger cash processed amount than at the moment of such bill jam. Coinhub Cash Load Transactions process transactions with partnered stores which provide detailed transaction details for the amount of cash they receive. You can find the amount of cash processed at a retailer on your receipt provided by the store. A valid receipt is required to be provided by all customers looking to inquire on any transaction issues they are claiming. In addition, you understand that for any situations regarding transaction issues where Coinhub is requested by customers to do adjustments, such as sending additional funds, further identification of the customer and other information and possible notarized documentation from the customer may be requested by Coinhub at the Company’s sole discretion. 

 

4.2 Once the cash has been deposited into the Bitcoin ATM and the transaction is confirmed, the Customer’s designated wallet address will receive the corresponding amount of Bitcoin. The Company is not responsible for any errors or delays caused by the Bitcoin network, including but not limited to network congestion, transaction confirmations, or blockchain forks. The Company is also not liable for any misrepresentations or omissions of information made by users, whether intentional or unintentional, including but not limited to, name, phone number, wallet address, and other information. Customer understands that the customer is strictly prohibited from entering third party wallet addresses and claiming it as their own for a transaction entered under these contract terms with Coinhub. All users are notified and confirmed to fully understand and agree on all ATMs and Coinhub Cash Load Transaction purchase dashboards that only their personal wallet addresses that they own, control, and have access to are allowed to be used to enter into transactions with Coinhub. Users are made to understand that entering wallets not under their control is a strict violation of the user agreement that they are subject to and will be blocked from the platforms to be unable to make future transactions upon such information being found about a user by the Coinhub compliance team. Users agree to not hold Coinhub liable for any issues or mistakes the user does when providing such information.

 

4.3 The Customer is solely responsible for entering their wallet address correctly. The Company is not responsible for any loss or misdirection of Bitcoin resulting from the Customer providing an incorrect wallet address.

 

4.4 Customers acknowledge that Bitcoin transactions are irreversible in nature and not in the control of the Company once it is sent to a customer’s wallet. Once the Bitcoin is sent to the Customer’s designated wallet address, it cannot be reversed or refunded by the Company for the nominal amount of cash value placed into the machine. Pre-purchase alerts on the irreversibility of Bitcoin transactions as well as financial risks notifications and disclaimers are made clearly visible and agreed to by the user prior to entering all and any transactions at a Coinhub Bitcoin ATM or Coinhub Cash Load Transaction.

 

4.5 The Company reserves the right to establish minimum and maximum transaction limits for Bitcoin purchases at any time and can change such rules without notice. These limits may vary based on factors such as regulatory requirements, risk management, and available inventory and adhere to our KYC/AML policy. 

 

4.6 Additional Information On Coinhub Cash Load Transaction Purchase Process

 

4.6.1 Coinhub Bitcoin Wallet Name License: LSGT Services LLC licenses the name Coinhub to CHB Holdings LLC for the rights to use the name Coinhub for their Bitcoin Wallet (Coinhub Bitcoin Wallet), a non-custodial wallet application which allows users to create their own wallets which only the user controls and has sole access to.  LSGT Services LLC operates a service within the non-custodial application for the ability of a registered user of the LSGT Services LLC cash load transaction service to be able to purchase Bitcoin using cash by loading cash at select retailers. The Bitcoin is sent directly to the wallet of the user of their non-custodial Bitcoin Wallet connected to the account. Bitcoin transactions are irreversible. All terms and conditions regarding Bitcoin transactions throughout the entirety of this contract from sections 1-19 shall be in effect.  

 

4.6.2 LSGT Services LLC as Operator: It is important to clarify that LSGT Services LLC operates the Coinhub Cash Load Transaction cryptocurrency purchase process and manages the purchasing of cryptocurrency made through this service. This process involves users scanning a barcode at a designated retailer location and providing cash in exchange for a cryptocurrency purchase. LSGT Services LLC does not own or operate the Coinhub Bitcoin Wallet itself. The Coinhub Bitcoin Wallet is provided solely by CHB Holdings LLC and the user becomes the sole owner of their wallet holdings and wallet use, as the Coinhub Bitcoin Wallet is a non-custodial wallet. For all risks and liability disclosed related to use of the Coinhub Bitcoin Wallet, please see terms and conditions of CHB Holdings LLC in its entirety which were accepted by the user at the time of initial wallet creation following the app download.

 

4.6.3 User Becomes Owner Of Coinhub Bitcoin Wallet: LSGT Services LLC is a distinct entity and is not the owner of the non-custodial bitcoin wallet provided by CHB Holdings LLC. When using a non-custodial wallet, the user becomes owner of the non-custodial bitcoin wallet they create when using the software of the non-custodial wallet provided solely by CHB Holdings LLC. LSGT Services LLC does not operate the Coinhub Bitcoin Wallet provided by CHB Holdings LLC which allows for the user to create their own self custody wallet which the user has sole access to and control of.

 

4.6.4 Cash Deposit Load Transaction Purchase Process: The APP features the Coinhub Cash Load Transaction purchase process, a service operated by LSGT Services LLC (“LSGT Services”), for the purchase of cryptocurrency by a user by loading cash at a retailer location facilitated by Green Dot Corporation, in which a user is then able to purchase cryptocurrency as part of the complete transaction flow. LSGT Services LLC, an entity separate from CHB Holdings LLC, is responsible for facilitating the cryptocurrency transaction purchase process available within the APP for the LSGT Services LLC transaction. The cash deposit load process available through the Coinhub Cash Load Transaction is facilitated in partnership with a separate company called Green Dot™.  ©2023 Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739. Users have the option to initiate a cash deposit load by scanning a barcode at a retailer location and handing over cash. It is crucial to understand that the cash deposit load process is solely a cash load transaction and not a cryptocurrency sale, however, by loading cash, the user agrees to fulfill a cryptocurrency purchase following such cash load.

 

4.6.5 Cash Load and Bitcoin Purchase Process: The cash deposit load process with Greendot is designed to initiate a successful cash load and further facilitate a Bitcoin purchase onto the user’s wallet account within the non-custodial Wallet APP that the user owns and operates and is made available for users to download and create by CHB Holdings LLC. The cash deposit load is a prerequisite to the subsequent step, which involves the validation of the deposited cash amount for the purpose of purchasing cryptocurrency. Users are informed beforehand that the cash deposit load process is followed by a distinct and separate step involving the purchase of cryptocurrency as a required pass-through step. For Coinhub Cash Load Transactions in partnership with cash deposit services made available by Green Dot, cash load limits apply: $20 – $500 per transaction, $1500 per day per user, $5000 per month per user.

 

4.6.6 Autocompletion of Bitcoin Purchase: Upon the successful completion of the cash deposit load process, the Bitcoin purchase is automatically initiated and completed as a separate transaction. Users should be aware that the cash deposit load process and the subsequent Bitcoin purchase are two distinct steps, and the completion of the cash deposit load triggers the autocompletion of the Bitcoin purchase process without an option for cancellation once a cash load is marked as successful and completed. Green Dot, the partner company facilitating the cash deposit load process, is not involved in the cryptocurrency sale. Their involvement is limited to the cash load process, and they are not responsible for or participating in the cryptocurrency purchase or sale transactions that follow. An estimate of the amount of cryptocurrency to be sent is made available within the transaction process prior to receiving any barcode to scan at a retailer. This amount of Bitcoin is an estimate and the price is not locked in until after the cash load is completed and the price is recalculated within a few seconds or minutes after receiving an estimate at the new market rates plus the markup and any additional flat fees noted prior to scanning the barcode. Because the barcodes provided by our partner GreenDot allows for a longer period of time to be waited on to be scanned of multiple minutes, Bitcoin pre-transaction quotes are only estimates and are repriced following a successful cash load and autocomplete. Estimates are only provided as a courtesy to be able to visually see that would have been executed had the barcode been scanned and cash provided successfully at the retailer at that exact moment. While fixed fees and markup percentage would not change at any time since the estimate provided and actual contractual pricing of Bitcoin for the transaction, the calculation of repricing only takes into account the new market spot rate base used: Bitstamp; please note that a markup of 12.5% and an additional retailer fee of $4.95 is added to the Bitstamp spot rate. Bitcoin prices are volatile so we recommend that once ready to transact, to open a barcode and provide cash as fast as possible to be able to have the closest available fill to the estimate, ideally within seconds of opening a barcode to be able to receive an amount closest to the estimate; LSGT Services LLC has no legal obligation to provide executed prices at pre-transaction estimates done by users and shall not be held liable for any changes in prices since reviewing an estimate and executing a transaction. Additional information can be found by viewing the rates section below and disclosures for the release of LSGT Services LLC against any liability, damages, losses, change in the market, or other claims, as bound by this contractual agreement. LSGT Services LLC is not an exchange and does not provide limit orders on its products and services for transactions. Discount codes are not available at Cash Load Transactions for the purchase of Bitcoin.  

 

4.6.7 Contact Information for LSGT Services LLC: For questions, concerns, or inquiries related to the Coinhub Cash Load Transaction purchase process and the cash deposit load process, please contact LSGT Services LLC at tellers@coinhubatm.com. Any queries or issues regarding the purchasing of cryptocurrency through the Coinhub Cash Load Transaction should be directed to LSGT Services LLC. Any issues regarding the wallet itself shall be solely handled by Edge and CHB Holdings LLC. Please note that the Coinhub Bitcoin Wallet is a non-custodial wallet which only you control and have access to after you create your own wallet following downloading the app. For more information, you can visit support.edge.app or reach out to support@edge.app with any questions and inquiries regarding the wallet application itself or checkout their FAQs by visiting: https://edgeapp.zendesk.com/hc/en-us/.

 

Rates

 

5.1 You will be able to purchase and sell Cryptocurrencies (if in a supported region) from and to us, through our Site and through Partner Sites subject to the applicable fees and limits displayed during the purchase and sale flow. The price, exchange rate and amount of the Cryptocurrency that you wish to purchase or sell will be confirmed at the time that you place an Order with us. LSGT Services LLC charges a markup for each Bitcoin transaction with a markup on other Bitcoin exchange indexes that are available. The finalized rate which is made available to customers to purchase cryptocurrency for at that exact moment in time, which will be inclusive of markup and fees, Coinhub charges as well as the amount of Bitcoin the customer will receive for a transaction will be displayed on the Bitcoin ATM and Coinhub Cash Load Transaction dashboard before the Customer confirms the finalized transaction to be engaged and transacted. Customers acknowledge and accept that the exchange rate for Bitcoin purchases may vary every few seconds due to constant market volatility, and that in all cases, a premium rate is applied on top for the transaction and is determined by the Company at its sole discretion. Such rate will be shown on the machine, Coinhub Cash Load Transaction in-APP dashboard, or other medium of purchase as part of the purchase process. You understand that unlike traditional exchanges which connect various users to transact between themselves thus making a market full of millions of participants, Bitcoin ATMs are machines from which one market participant, the Company, sells cryptocurrency in a more accessible and convenient manner using cash, and as a result requires a premium price to be charged for its rates of cryptocurrency to be sold, due to high expenses such machine and retailer services have to operate, including but not limited to armored car service payments, rent payments, partner expenses, insurance premiums, compliance management, price and liquidity risk, liquidity interest payments, counterparty risk, theft, and other expenses. Customer understands that online exchanges may be able to offer lower markups on spot prices solely because they do not engage in cash transactions as a mode of payment, as such mode of payment causes heightened expenses and risks for companies that offer such services and therefore such companies would require a greater markup on spot prices. Machines and retailer cash load services offer physical purchase ability with the Company having a physical presence. The rate charged at the machine will be displayed on the Bitcoin ATM at the time of the transaction; such rate will be inclusive of the markup placed above the spot price of the cryptocurrency. Discount codes are made available to users that sign up for our newsletters and other promotions, subject to separate promotion terms and conditions and only valid where permissible. Coinhub may run promotional campaigns and discount codes for its services, and can be found on our website. These promotions and discount codes offer discounts on the rates and fees charged and not on the value of the asset itself. As an example, a 20% discount being offered on the markup fee rate will result in the customer paying 80% of the makeup rate fee portion being charged on top of the spot price of the crypto asset. You understand that discounts are not on the asset spot price itself, but solely a discount on the fee portion charged as the rate markup. Rates and fees charged can range depending on location and can be verified prior to transacting by filling out a contact form or sending a text message to CoinhubATM support via phone number marked on the ATM machine, transaction dashboard contact information, or the Company’s general phone number. By confirming a transaction, you are agreeing to accept the rate shown. Markups for cryptocurrency range from a nominal 9.9% to a nominal 24.22% depending on the location and other factors; separate from ATM transactions, transactions facilitated instantly following within the In-APP Coinhub Cash Load Transactions utilizing the barcode purchase process with limits of $500 per transaction have a 15% markup on the cryptocurrency transaction in addition to other in-store fees applicable and noted below. Discount codes only apply to ATM transactions at participating ATMs; discount codes do not apply to Coinhub Cash Load Transactions under any circumstances. Discount codes for ATM transactions, when used, apply to the markup only which lowers the markup amount. Discounts are available at select machines only; Coinhub reserves the right to select machines that have discount availability. Some machines already have a promotional rate placed on the machine markups and are not subject to further discount. An additional fee of up to $1 is charged at Coinhub Bitcoin ATMs and an additional fee of up to $5 per transaction on Coinhub Cash Load Transactions; these fees are charged for processing a cryptocurrency transfer on every sale; such fee is noted on dashboards as part of the transaction steps; this additional fee is separate from makeups applied on all transactions to the given transaction as per terms noted above. Important: There are no refunds at any Coinhub Bitcoin ATM or Coinhub Cash Load Transactions under any and all circumstances. You agree to these terms by making a transaction at a machine as Bitcoin and other cryptocurrencies are irreversible once sent and that all transactions must be only made with you and sent to a wallet you control and own. The discount is only applied towards the markup rate portion of the total fee for the transaction and not the entire purchase amount. By using any discount codes or promotions, you fully understand these terms. Promotions are only valid where legally permissible. Multiple codes cannot be used for any given transaction – only one code per transaction is allowed without any exceptions. If a customer has more than one code mentioned to them, they will only be able to use one at a time. VIP members can receive a discount code as well and this code cannot be combined with any other codes; one code per transaction policy is strictly enforced. Coinhub reserves all rights to void any promotion, at its sole discretion, at any time in both prior and during its expected use if it believes it will be misused or against its proposed terms above. At certain times, Coinhub may also offer the ATM fee discount for selling cryptocurrency at the ATM (where cash is dispensed and cryptocurrency is sold by the customer) at any promotional rate. This rate is only available as long as the machine is able to dispense at the time of purchase. If the machine is not working or is unable to dispense cash, the promotional rate is deemed void and unavailable. There is a limited supply for promotional rates as well as for two-way ATM functionality when selling cryptocurrency for cash. Coinhub reserves all rights for its services and promotions and is under no circumstance mandated to transact. 

 

5.2 Coinhub reserves all rights to canceling all discounts, promotions, or programs. Disseminated information about past promotions, terms, policies, rates / prices, and promotional / price beating programs may or may not be correct depending on the medium of old posts. Not all mediums allow for this information to be updated which is why only coinhubatm.com as well as direct email for updated information about our programs will be accepted for current status management will approve of transaction discounts and programs. Coinhub reserves all rights to cancel programs at any moment and discounts only apply to the markup rate portion of transactions under all and any circumstances.

 

5.3 The Company reserves the right to modify the fee structure at any time without prior notice. Customers will be informed of any changes to the fee structure through the Bitcoin ATM interface, Coinhub Cash Load Transaction dashboard, or the Company’s website.

 

Customer Responsibilities

 

6.1 Customers are responsible for ensuring the legality of purchasing and owning Bitcoin or other cryptocurrencies in their jurisdiction, as well as ensuring that only their own personally-owned cryptocurrency wallet is provided for Coinhub to send cryptocurrency to. The Company does not provide legal or financial advice, and Customers should seek independent professional advice if they have any concerns or questions regarding the legality or tax implications of purchasing Bitcoin or other cryptocurrencies being offered.

 

6.2 Customers are solely responsible for the security of their wallet addresses and private keys. The Company strongly advises Customers to use secure wallets and implement appropriate security measures, such as two-factor authentication and encryption, to protect their Bitcoin and personal information. In addition, it is general practice for those interested in Bitcoin and cryptocurrency to keep their private keys and seed phrases in a safe place as a backup incase of any issues with their wallets.

 

6.3 Customers agree not to use the Company’s services for any illegal or unauthorized purposes, including but not limited to money laundering, fraud, or financing of illegal activities. Customers agree to indemnify and hold the Company harmless from any claims, damages, or liabilities arising from the Customer’s misuse of the Company’s services, including providing misinformation in both intentional and unintentional capacity.

 

6.4 Customers must provide accurate and up-to-date information when using the Company’s services. The Customer agrees to promptly update their personal information if there are any changes or inaccuracies, however, the customer understands that certain information, such as wallet information for transactions, cannot be changed after a transaction is entered into and cryptocurrency by the Company has been sent. Customer understands and agrees on screen prior to entering a transaction that Bitcoin transactions are irreversible and that no changes can be made after a transaction is entered into and cryptocurrency has been sent by the Company.

 

6.5 Customers must not engage in any activity that may disrupt or interfere with the operation of the Company’s Bitcoin ATMs, network, or systems. This includes but is not limited to attempting to gain unauthorized access, introducing malware or viruses, or engaging in any form of hacking or cyber-attacks.

 

Intellectual Property

 

7.1 All intellectual property rights associated with the Company’s services, including trademarks, logos, and software, are owned by the Company or its licensors.

 

7.2 Customers are prohibited from using the Company’s intellectual property without prior written consent. Any unauthorized use of the Company’s intellectual property may result in legal action.

 

Privacy Policy & Identity Verification

 

8.1 The Company is committed to protecting the privacy and personal information of Customers in accordance with applicable data protection laws and regulations. The Company’s Privacy Policy noted here, available on its website, outlines the types of information collected, how it is used, and the security measures in place to protect it.

 

8.2 By using the Company’s services, Customers acknowledge and consent to the collection, use, and processing of their personal information as described in the Company’s Privacy Policy.

 

8.3 The Company may use cookies or similar technologies to enhance the Customer’s experience and improve the functionality of its website and services. Customers can manage their cookie preferences through their web browser settings.

 

8.4 You agree and consent to receive electronically all communications, agreements, documents, notices and disclosures (collectively, “Communications”) that we provide in connection with your use of Coinhub ATMs and transactions when entering into a transaction. Accepted communications include (through text or email):

• An access code text (SMS) message associated with every transaction attempted at this kiosk;
• Notifications about special pricing, promotions, user agreement, or expansion and news of Coinhub.

You can request cancellation of any text messages or communications by responding with the word STOP to the text messages. By not submitting a STOP request, you agree to continually accept communications from the Company. You may also submit a request to stop communication by sending an email to social@coinhubatm.com with the subject line “Stop Communication” and your details in the email as to your information such as phone number and email address. For such requests, it may take up to 10 business days to properly stop outbound communication.

 

8.5 If available to the Company, you may request to receive via email or approved communication medium depending on circumstance by the Company the following information:

• Account details, history, transaction receipts, confirmations, and any other Account or transaction information;
• Legal and regulatory disclosures or statements;
• Responses to claims or customer support inquiries filed in connection with your Account.
• Unless required by law in a specific format, we may provide these Communications to you by posting them to the CoinhubATM website, emailing them to you at the primary email address with which you have contacted us, or communicating to you via instant chat, and/or through other electronic communication such as text message (SMS) or mobile push notification.

 

8.6 Identity Verification: LGST Services dba Coinhub may request certain identifying information in order to comply with applicable laws, policies, and regulations. This information includes, but is not limited to:

• your name;
• your photographic identification;
• your address;
• your phone number;
• your email address;
• your date of birth; 
• social security number;
• employment information;
• citizenship status;
• valid secondary identification documents;
• and other applicable information depending on requirements as per the compliance teams discretion.

 

8.7 We may share your personal information with:

• Service providers under contract who help with parts of our business operations such as fraud prevention, bill collection, marketing and technology services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit;
• Financial institutions with which we partner;
• Companies that we plan to merge with or be acquired by. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. You will receive prior notice of any change in applicable policy.);
• Law enforcement, government officials, or other third parties when: We are compelled to do so by a subpoena, court order or similar legal procedure; or We believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our User Agreement;
• Other third parties with your consent or direction to do so. Company will not sell or rent any of your personal information to third parties for their marketing purposes and only shares your personal information with third parties as described in this policy.

 

Limitations of Liability

 

9.1 The Customer acknowledges and accepts that the use of Bitcoin or other cryptocurrency involves inherent risks. LSGT Services LLC shall not be liable for any losses, damages, or liabilities arising from the use or ownership of Bitcoin or other cryptocurrency, including but not limited to hacking, theft, system failures, or regulatory actions.

 

9.2 The Customer acknowledges that the value of Bitcoin or other cryptocurrency can fluctuate widely and may result in financial loss. The Company does not provide any guarantees or warranties regarding the future value or performance of Bitcoin or other cryptocurrency.

 

9.3 In no event shall the Company, its directors, officers, employees, partners, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Company’s services, including but not limited to loss of profits, data, or goodwill.

 

9.4 The Customer agrees to indemnify and hold the Company, its directors, officers, employees, and affiliates harmless from any claims, demands, or actions arising from the Customer’s use of the Company’s services or the purchase of Bitcoin or other cryptocurrency. This includes but is not limited to any losses, damages, or liabilities incurred as a result of the Customer’s violation of these Terms, negligence, or willful misconduct.

 

9.5 IN NO EVENT SHALL LSGT SERVICES LLC, ITS AFFILIATES AND SERVICE PROVIDERS, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, JOINT VENTURERS, EMPLOYEES OR REPRESENTATIVES, BE LIABLE (I) FOR ANY AMOUNT GREATER THAN THE VALUE OF YOUR TRANSACTION (II) FOR ANY LOST PROFITS, LOSS OF GOODWILL OR REPUTATION, LOSS OF DATA, DIMINUTION IN VALUE OR BUSINESS OPPORTUNITY, ANY LOSS, DAMAGE, CORRUPTION OR BREACH OF DATA OR ANY OTHER INTANGIBLE PROPERTY OR ANY SPECIAL, INCIDENTAL, INDIRECT, INTANGIBLE, OR CONSEQUENTIAL DAMAGES, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH ANY USE OF THE COMPANY SITE OR THE COMPANY SERVICES, OR THIS AGREEMENT, EVEN IF COMPANY HAS BEEN ADVISED OF OR KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE, EXCEPT TO THE EXTENT OF A FINAL JUDICIAL DETERMINATION THAT SUCH DAMAGES WERE A RESULT OF COMPANY’S GROSS NEGLIGENCE, FRAUD, WILLFUL MISCONDUCT OR INTENTIONAL VIOLATION OF LAW. THIS MEANS, BY WAY OF EXAMPLE ONLY (AND WITHOUT LIMITING THE SCOPE OF THE PRECEDING SENTENCE). YOU UNDERSTAND THAT YOU MAY NOT RECOVER FOR LOST PROFITS, LOST BUSINESS OPPORTUNITIES, DIMINUTION IN VALUE OR OTHER TYPES OF SPECIAL, INCIDENTAL, INDIRECT, INTANGIBLE, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES ​OR ANY DAMAGES ARISING OUT OF OR RELATING TO DIGITAL ASSETS THAT ARE NOT SUPPORTED DIGITAL ASSETS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THE COMPANY SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR NON-INFRINGEMENT. COMPANY DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT ACCESS TO THE COMPANY SITE, INCLUDING COINHUBATM.COM, ANY OTHER COMPANY OWNED SITE, ANY PART OF THE COMPANY SERVICES, OR ANY OF THE MATERIALS CONTAINED THEREIN, WILL BE CONTINUOUS, UNINTERRUPTED, TIMELY, OR ERROR-FREE. COMPANY DOES NOT GUARANTEE THAT ANY ORDER WILL BE EXECUTED, ACCEPTED, RECORDED OR REMAIN OPEN. EXCEPT FOR THE EXPRESS STATEMENTS SET FORTH IN THIS AGREEMENT, YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU HAVE NOT RELIED UPON ANY OTHER STATEMENT OR UNDERSTANDING, WHETHER WRITTEN OR ORAL, WITH RESPECT TO YOUR USE AND ACCESS OF THE COMPANY SERVICES AND COMPANY SITE. WITHOUT LIMITING THE FOREGOING, YOU HEREBY UNDERSTAND AND AGREE THAT COMPANY WILL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES ARISING OUT OF OR RELATING TO: (I) ANY INACCURACY, DEFECT OR OMISSION OF DIGITAL ASSET PRICE DATA, OR ANY ERROR, DELAY OR INTERRUPTION IN THE TRANSMISSION OF SUCH DATA; (II) VIRUSES OR OTHER MALICIOUS SOFTWARE OBTAINED BY ACCESSING OUR WEBSITES, SOFTWARE, SYSTEMS OPERATED BY US OR ON OUR BEHALF OR ANY OF THE COMPANY SERVICES OR ANY WEBSITE OR SERVICE LINKED TO OUR WEBSITE; (III) GLITCHES, BUGS, ERRORS, OR INACCURACIES OF ANY KIND IN OUR WEBSITES, SOFTWARE, SYSTEMS OPERATED BY US OR ON OUR BEHALF OR ANY OF THE COMPANY SERVICES; (IV) A SUSPENSION OR OTHER ACTION TAKEN WITH RESPECT TO YOUR COMPANY ACCOUNT; OR (V) USE OF ANY LICENSED COINHUB BRAND NAME PRODUCTS NOT OPERATED BY LSGT SERVICES LLC INCLUDING BUT NOT LIMITED TO THE NON-CUSTODIAL COINHUB BITCOIN WALLET OWNED AND OPERATED SOLELY BY CHB HOLDINGS LLC IN A LICENSING AGREEMENT WHICH USERS SELF CUSTODY THEIR BITCOIN WALLET, FUNDS, AND ACCOUNT.

 

Governing Law and Dispute Resolution

 

10.1 These Terms shall be governed by and construed in accordance with the laws of Nevada. By using any Coinhub Bitcoin ATM, you agree to all terms and conditions mentioned herein on this page and agree to not sue the Company or its owners, members, partners, affiliates, and other related parties. Any dispute or claim relating in any way to your use of any Coinhub Service, or to any products or services sold by Coinhub will be resolved by binding arbitration, rather than in court, except that: (1) you may assert claims in small claims court if your claims qualify and (2) if an applicable law in your province of residence gives you the right to resolve your dispute or claim before the courts of that province notwithstanding your agreement to arbitration, you may elect either to do so or proceed in arbitration. The arbitration proceedings shall be conducted in the English language. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our company mailing address. The arbitration will be only conducted by the American Arbitration Association (AAA) under its rules within the State of Nevada in the city of Las Vegas, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. We may reimburse those filing fees for claims totalling less than $10,000 unless the arbitrator determines the claims are frivolous. Coinhub will not reimburse any fees or costs relating to the transaction or legal fees of the party under any circumstance unless mandated by the arbitrator. All transactions at Coinhub Bitcoin ATMs and Coinhub products and services have a strict no-refund policy without exception for once a transaction is processed and cryptocurrency is sent. Likewise, Coinhub will not seek attorneys’ fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights. Notwithstanding the above, if we find it to be necessary and proper, Coinhub reserves the right to seek injunctive or other equitable relief in a court of competent jurisdiction to enforce these Terms or protect its intellectual property rights. This Agreement will be governed by, and construed in accordance with, the laws of Nevada and, subject to any overriding legal requirements, the parties irrevocably submit to the exclusive jurisdiction of the Nevada Courts in the English language. This Agreement and any information or notifications that you or we are to provide should be in English.

 

10.2 Force Majeure: You agree to not hold LSGT Services LLC will be liable for any loss caused directly or indirectly from circumstances not within its control, including but not limited to acts of God, government restrictions, exchange or market rulings, actions affecting securities, clearing or commodity exchanges including suspensions of trading or extensions of trading hours, dealing cut-off times and holidays, acts of civil or military authority, national emergencies, natural disasters, wars, riots or acts of terrorism, industrial disputes, acts or regulations of any governmental or supranational bodies and authorities or the failure or malfunction of any telecommunication or computer service.

 

Suspension, Termination, And Cancellation

 

11.1 LSGT Services LLC may, at its sole discretion, do any or all of the following: 

• refuse to complete, or block or cancel you have authorized;
• suspend, restrict, or terminate your access to any or all of the LSGT Services LLC future transaction engagement and other services;
• deactivate or cancel your LSGT Services LLC Account with immediate effect for any reason

Any or all of the above decisions can be made in regards to your account where:

• we reasonably suspect you of acting in breach of any section or statement of this complete and entire User Agreement;
• we have concerns that a transaction is erroneous or about the security of your Account or we suspect your use of our services are being used in a fraudulent or unauthorized manner;
• we reasonably believe that we need to do so in order to protect our reputation;
• we are, in our reasonable opinion, required to do so by applicable law, regulation or any court or other authority to which we are subject in any jurisdiction;
• we suspect money laundering, terrorist financing, fraud, or any other financial crime;
• use of your LSGT Services LLC Account is subject to any pending litigation, investigation, or government proceeding and / or we perceive a heightened risk of legal or regulatory non-compliance associated with your LSGT Services LLC Account activity; and / or you take any action that may circumvent our controls such as opening multiple LSGT Services LLC Accounts or abusing promotions which we may offer from time to time.
• you fail to provide on request such documentation as LSGT Services LLC (or any third party whose services we use in providing the Services to you under this Agreement) reasonably requires in order to comply with its obligations under applicable money laundering laws and regulations or otherwise to ensure the verification of your identity and/or funding sources to LSGT Services LLC’s satisfaction.

11.2 LSGT Services LLC shall not be liable to you for any losses you may suffer as a result of any reasonable action it takes to suspend the Account or withhold settlement of a Cryptocurrency Order in accordance with this clause 11. You may close your account voluntarily as well by emailing support@coinhubatm.com with subject “Close Account Phone Number: XXX-XXX-XXXX”, with filling in your phone number; in the contents of the email, please include information such as your full name, phone number, current address and other information which may be requested by the LSGT Services LLC support team in properly identifying you to be the proper owner of the account in its sole discretion to close such account. Please note that due to federal and state laws, accounts which are terminated or closed, including through user voluntary means, are still subject to 5 year information record keeping of the user’s account details and transactions. Where the reasons for LSGT Services LLC’s actions under this clause 11 cease to exist, LSGT Services LLC may, at its discretion, either reinstate access to the Account and the Services and/or issue the Customer and reserves the right to ask you to re-complete the Account opening procedures as outlined in this Agreement and to resolve any open issues with your Account before a restriction can be removed. 

 

Notwithstanding the above, we may suspend, restrict, or terminate your access to any or all of the LSGT Services LLC Services and/or deactivate or cancel your LSGT Services LLC Account, without reason. You acknowledge that our decision to take certain actions, including limiting access to, suspending, or closing your LSGT Services LLC Account, may be based on confidential criteria that are essential for the purposes of our risk management and security protocols. You agree that we are under no obligation to disclose the details of its risk management and security procedures to you. 

 

11.3 In the event that you or we terminate this Agreement or your access to the Services, or deactivate or cancel your LSGT Services LLC Account, you will remain liable for all amounts due under this Agreement prior to this, including all fees and charges, as well as other encompassing rules and agreements made within this complete User Agreement. 

 

 

User Tax Self-Reporting Responsibility

12.1 You are solely responsible for determining  whether, and to what extent, any taxes apply to any transactions associated with these Services. It is solely your responsibility to review with a tax advisor prior to entering into any transaction and agreement with LSGT Services LLC. You must withhold, collect, report and remit the correct amounts of taxes to the appropriate tax authorities. The tax treatment of Digital Asset transactions may be uncertain or change at any time in your jurisdiction, and it is your responsibility to determine what taxes, if any, arise from transactions using LSGT Services LLC services under this Agreement. Users are solely responsible for reporting and paying any applicable taxes arising from transactions using LSGT Services LLC services, and acknowledge that the Company does not provide investment, legal, or tax advice governing these transactions. You understand that LSGT Services LLC shall report information with respect to your transactions, payments, transfers, or distributions made by or to you with respect to your activities using the Company’s Services to a tax or governmental authority to the extent such reporting is required by applicable law. You should conduct your own due diligence and consult your own tax advisors before making any decisions with respect to Digital Asset transactions.

 

12.2 For the avoidance of doubt, LSGT Services LLC does not provide investment, tax, or legal advice, and you are solely responsible for determining whether any investment, investment strategy or related transaction is appropriate for you based on your personal investment objectives, financial circumstances and risk tolerance. LSGT Services LLC may provide educational information about cryptocurrencies, as well as cryptocurrencies not supported by LSGT Services LLC, in order to assist users in learning more about the cryptocurrency market as a whole. Information may include, but is not limited to, blog posts, articles, links to third-party content, news feeds, tutorials, and videos. The information provided on the coinhubatm.com Site or any owned site by LSGT Services LLC or such third-party sites does not constitute investment advice, financial advice, trading advice, or any other sort of advice, and you should not treat any of the website’s content as such. LSGT Services LLC does not recommend that any cryptocurrency should be bought, earned, sold, or held by you, and you agree to that LSGT Services LLC will not be held responsible for the decisions you make to buy, sell, or hold any cryptocurrency, including but not limited to Bitcoin.

 

12.3 As with any asset, the value of cryptocurrencies can increase or decrease and there can be a substantial risk that you lose money buying, selling, holding, or investing in Digital Assets. You should consult your financial advisor, legal or tax professional regarding your specific situation and financial condition and carefully consider whether trading or holding Digital Assets is suitable for you. LSGT Services LLC is not registered with the U.S. Securities and Exchange Commission and does not offer securities services in the United States or to U.S. persons. You acknowledge that Digital Assets are not subject to protections or insurance provided by the Federal Deposit Insurance Corporation or the Securities Investor Protection Corporation.

 

Additional Disclaimers and Notifications

Below you will find additional disclaimers and notifications made available on our website.

 

13.1 Cryptocurrency Risk And Trading Disclaimer

https://coinhubatm.com/cryptocurrency-risks-disclosure

 

Coinhub is a seller of cryptocurrency via its Coinhub Bitcoin ATMs and Coinhub Cash Load Transactions. Cryptocurrency does not have legal tender status. While cryptocurrencies are sometimes exchanged for U.S. dollars or other currencies around the world, they are not typically supported or backed by any government or central bank. Their value is solely determined by market dynamics of supply and demand, making them more volatile than traditional currencies. The value of a specific cryptocurrency may rely on the ongoing willingness of market participants to exchange fiat currency for that cryptocurrency, which may result in the potential for permanent and total loss of value of a particular cryptocurrency should the market for that cryptocurrency disappear. Cryptocurrencies are not covered by FDIC or SIPC insurance. Changes in legislation and regulations at the state, federal, or international level can have adverse effects on the use, transfer, exchange, and value of cryptocurrency. Investing in cryptocurrencies involves multiple risks, including price fluctuations, market manipulation, and cybersecurity threats. Coinhub is proactive in providing information to all customers prior to purchases in regards to risks of cryptocurrencies and notification of scams to lookout for so that one does not fall victim to a scam. Content, research, tools, and stock or symbols are for educational and illustrative purposes only and do not imply a recommendation or solicitation to buy or sell a particular currency or to engage in any particular investment strategy in cryptocurrencies. Coinhub does not offer any financial advice or other professional advice, and no information made available or shared by Coinhub should be relied upon nor construed as the same. IN NO EVENT SHALL COINHUB NOR ANY OF ITS AFFILIATES OR PARTNERS BE LIABLE FOR ANY INVESTMENT GAIN/LOSS YOU INCUR DURING YOUR INVESTMENTS. IN REGARDS TO LOSSES, THIS INCLUDES PROVIDING INCORRECT INFORMATION SUCH AS MISSPELLING A WALLET ADDRESS, PROVIDING A WALLET ADDRESS YOU DO NOT OWN OR HAVE ACCESS TO, OR PROVIDING A DIFFERENT WALLET ADDRESS FOR AN INCORRECT CRYPTOCURRENCY. MISREPRESENTING INFORMATION, WHETHER INTENTIONAL OR UNINTENTIONAL, IS A VIOLATION OF TRANSACTIONAL TERMS AND LEADS TO BLOCKING OF SUCH USER FROM FUTURE TRANSACTIONS WITH LSGT SERVICES LLC DBA COINHUB. COINHUB IS NOT RESPONSIBLE FOR LOSSES RELATING TO MISREPRESENTED OR INCORRECT INFORMATION PROVIDED DURING A TRANSACTION BY A CUSTOMER. COINHUB RESERVES ALL RIGHTS. INVESTING IN CRYPTOCURRENCIES IS RISKY, AND PAST PERFORMANCES OF ANY PERSON(S) OR INVESTMENTS DO NOT GUARANTEE FUTURE PERFORMANCES. Cryptocurrencies also have other risks such as that there is no guarantee that a cryptocurrency accepted as payment today will continue to be accepted in the future. It is essential for investors to conduct thorough research on the legitimacy and platform of each individual cryptocurrency before investing, as well as being aware of where cryptocurrency is being sent to their proper wallet that they control and have full and sole access to. The characteristics, functions, and operation of specific cryptocurrencies may be intricate, technical, and difficult to comprehend or evaluate. Cryptocurrencies may also be susceptible to security, integrity, or operational attacks, including those utilizing overwhelming computing power against the underlying technology. Certain cryptocurrency transactions are considered complete when recorded on a public ledger, which may not align with the actual initiation time of the transaction. Profiting through cryptocurrency trading requires knowledge of cryptocurrency markets and competing with traders worldwide. Adequate knowledge and experience are necessary before engaging in substantial cryptocurrency trading. Any given cryptocurrency can undergo changes or cease to operate as expected due to modifications in its underlying technology or attacks. These changes may involve actions such as forks, rollbacks, airdrops, or bootstraps, potentially diluting or redistributing the value of existing cryptocurrency holdings. Cryptocurrencies can be lost, double-spent, or substantially devalued due to forks, rollbacks, attacks, or operational failures. There are also risks of where cryptocurrency is stored by the user. Coinhub (LSGT Services LLC) does not have ownership in any custodial wallet nor other cryptocurrency wallet. Coinhub does not own or operate any custodial cryptocurrency wallet; Coinhub does not own or operate any non-custodial cryptocurrency wallet either. Coinhub does integrate its Bitcoin purchase services such as the Coinhub Cash Load Transaction service into other products, however, it does not operate the infrastructure of the products and therefore does not own or operate the products of the third party. Coinhub is not liable for any malfunction or issues that arise from other products that are not owned or operated by Coinhub. When using any third party wallet provider, including those of our affiliates which we do not own or operate, please be sure to use two factor authentication and write down seed phrases of your wallets to be kept in a safe and secure place for a full safe backup of your cryptocurrency wallets. You fully understand and abide to not hold LSGT Services LLC liable for any issues that arise from wallets not owned by LSGT Services LLC. Cryptocurrency trading carries significant risks and may not be suitable, especially when using funds from retirement savings, student loans, mortgages, emergency funds, or funds designated for other purposes. It can result in substantial and immediate financial losses due to the volatility and unpredictability of cryptocurrency prices relative to fiat currency. Transactions in cryptocurrency are irreversible once sent, making losses from misrepresenting wallet ownership information or accidental transactions entered by users to be non-recoverable by the Company, however, the Company will assist in providing information to help the user with investigations made by any government agency or the user. The nature of cryptocurrency also increases the risk of fraud and cyberattacks. Additional information can be found by reviewing our terms and conditions as well as our financial crimes and scams pages found in our footer. Several federal agencies have issued advisory documents addressing the risks associated with virtual currency, including the CFPB’s Consumer Advisory, the CFTC’s Customer Advisory, the SEC’s Investor Alert, and FINRA’s Investor Alert.

 

13.2 Coinhub Responsible Marketing Policy

https://coinhubatm.com/responsible-marketing-policy

Keeping you informed

While some of our texts or emails keep you updated on essential information to do with your account or transactions, additional marketing emails and texts allow you can receive more information about our products and services, support with using a Bitcoin ATM or Coinhub Cash Load Transaction, important information to keep your financial information secure including potential scams and frauds which all financial products can be a target of, best practices for general information security such as using two factor authentication and keeping passwords safe, as well as updates on the cryptocurrency industry with primary focus on Bitcoin allows you to see how we’re putting our values and ethics into action. You can opt out at any time.

Our pledge to you

We understand that no one wants an overflowing inbox or high number of text messages. To ensure we only send information that is relevant to you, we promise to:

• Only email you with helpful information that could support your needs. Never email you more than once every two weeks about products.
• Never email you more than once every two months about the same product.
• Always make it clear how your personal information (email addresses/telephone numbers) are going to be used, full details can be found in our Privacy Policy.
• Provide you with marketing information in the following formats: email / post / SMS / telephone.
• Allow you to change your marketing preferences.
• If you would like to review and make changes to your current preferences, you can do this by emailing social@coinhubatm.com with subject “Attn: Marketing Preferences” and your request. To stop all communication outright, you may also send an email with subject: “Attn: Stop Communication” and include our phone number, email, and other information to stop all communication outright. Changing any outbound communication may take up to 10 business days following receipt of such emails.

Our commitments

In addition to our pledge above, we also commit to the following:

• Informing and educating our customers about all aspects of all our products including a clear statement of the amount of Bitcoin or cryptocurrency to be transferred for any transaction to be accepted. Making sure all customers follow two step verification at the machine so that the customer enters the proper information for their account as well as affirms their number so that they receive their receipt for their safekeeping. Making sure that all customers view potential scams and frauds with affirming their understanding, placed on one of the screens during the early purchase process prior to entering further important self-information, and shown to eliminate or extremely limit cases of individuals entering misrepresented information for wallet ownership.
• Ensuring that third parties, with whom the data is shared, comply with General Data Protection Regulations and contractual terms for data security. Coinhub works with top tier firms when deciding its partnerships.
• Providing easy access on our website with both desktop and mobile view to terms and conditions, privacy policy, responsible marketing policy, potential financial risks and scams notice, and cryptocurrency risk disclaimer on the footer of all webpages of coinhubatm.com. 
• We will provide regular updates on our potential financial risks and scams notice to keep you safe from the important fraud scams to be aware about which all financial products can be subject to. We will also provide links to other notices made available by regulators.
• We will never ask you to move your money, Bitcoin, or other cryptocurrency anywhere.

 

13.3 Be Alert: Protecting Yourself from Financial Scams and Fraud

https://coinhubatm.com/be-alert-on-possible-financial-scams

 

 

Cryptocurrency transactions are irreversible. Coinhub Bitcoin ATM transactions and Coinhub Cash Load Transaction transactions are only for YOUR personal purchase. By entering into a transaction with Coinhub, purchasing Bitcoin or cryptocurrency and sending it to another wallet that is not yours is a strict violation of our terms and conditions and transaction contract. Because all cryptocurrency transactions are irreversible, if you send cryptocurrency to a third party, you cannot reverse it or stop payment. Coinhub goes through great lengths to notify users of financial risks and scams that are possible with financial products, which include Bitcoin ATMs and Coinhub Cash Load Transaction transactions. Our machines and purchase process which users go through always state these risks and awareness of scams so that you do not fall victim.

At Coinhub, we believe that it is important to educate our customers on all potential financial scams and fraud, so that it can be found easily as well as shared with those that are believed to potentially fall victim to a scam. This webpage will provide an overview of the various types of scams and fraud that can occur, as well as tips on how to identify and avoid them.  If you think you may have been the victim of a scam or fraud, you can submit your inquiry to alert us in the form below. Please include as much information as possible.

 

Below you can find a list potential scams in the financial industry to be aware about:

Types of Financial Scams and Fraud

If the answer to any of the below questions is yes, you are likely being scammed and DO NOT purchase Bitcoin.

 

• IRS/Federal Agency Scam – Is someone calling you claiming to be from the IRS, police, or federal agency claiming that you owe money and must pay with Bitcoin immediately?

• Romance Scam – Is a foreign boyfriend you met online asking you to send money? 

• Check Scam – Has anyone mailed you a check and asked you to cash it?

• Blackmail Scam – Is anyone threatening you and requesting payment in Bitcoin? 

• Bill Pay Scam – Has someone told you to pay your electric, IRS, or other bill?

If you aren’t sure, please call us! ONCE BITCOIN IS SENT IT CAN’T BE UNDONE! ALL SALES ARE FINAL AND WE DO NOT OFFER REFUNDS! Bitcoin purchases made at our locations including Bitcoin ATMs and Coinhub Cash Load Transactions are for personal purchases only and we do not allow you to purchase Bitcoin for someone else.

 

Store Owner Information

 

14. Interested stores in placing a Coinhub Bitcoin ATM can fill out our inquiry form with their store name, address, and contact information on our website. Coinhub is not required to place an ATM under any circumstance unless a contract is signed to which both the store and store owner as well as Coinhub will further be bound solely by the signed contract. Coinhub may send marketing materials to various interested stores in an effort to confirm store hours and other details, and such communication shall not be seen as a binding inquiry. Coinhub, at its sole discretion, reserves all rights of refusal without making any payment if it verifies the store location a second time and believes it is not a good fit prior to entering into any formal contract.

 

14.2 All Coinhub Bitcoin ATM (Bitcoin Machine) hosts are bound by the LSGT Services LLC dba Coinhub: Crypto-Currency ATM Placement Agreement. All retailers utilizing the Green Dot Network are bound by the signed agreement with GreenDot and LSGT Services LLC.

 

SMS Communications & Email Policy 

 

15.1 LSGT Services LLC, also known as Coinhub, provides users their transaction receipts and two factor authentication requests to their mobile devices when they engage in new transactions, along with occasional marketing and promotional messages regarding Coinhub promotions and services. Generally, customers opt-in by entering their mobile phone number on the ATM screen, application screen, or web portal when beginning new transactions with LSGT Services LLC, also known as Coinhub. Where you provide “prior express consent” within the meaning of the Telephone Consumer Protection Act (47 USC § 227), and its implementing regulations adopted by the Federal Communications Commission (47 CFR § 64.1200), as amended from time-to-time (“TCPA”), you understand and agree that LSGT Services LLC may send you informational SMS text messages utilizing an automatic telephone dialing system. As noted in our privacy policy, no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Message frequency varies. You may receive a maximum of 20 such SMS text messages per calendar month for marketing purposes; this amount is in addition to your transaction receipts and other two factor authentication requests you create with LSGT Services LLC also known as Coinhub. Standard message and data rates may apply. Text “STOP” to opt-out from future messages and cancel. Please note that your transaction receipts and two factor authentication requests may still be sent to your mobile number you provide when continuing to engage in new transactions with LSGT Services LLC also known as Coinhub. For support inquiries with where you need help, you may text “HELP,” or email us at support@coinhubatm.com. View our privacy policy: coinhubatm.com/privacy-policy and our SMS Terms and Conditions can also be found at coinhubatm.com/smsterms. The SMS terms are also provided herein.

 

We shall not be liable for delayed or undelivered messages. In addition, the following non-exhaustive list of mobile carriers are not liable for any delays or undelivered messages:

 

T-Mobile, Verizon Wireless, Sprint, AT&T, Alltel, U.S. Cellular, Boost, Metro PCS, Cellcom, Cellular One, Cellular South, Cincinnati Bell, nTelos, Virgin Mobile, ACS Wireless, Bluegrass, Centennial, Cox Communications, ECIT – Cellular One of East Central Illinois, EKN – Appalachian Wireless, GCI Communications, Immix – PC Management, Inland Cellular, IVC – Illinois Valley Cellular, Nex-Tech Wireless, RCC/Unicel, Revol, RINA/All West Wireless, RINA/CTC Telecom-Cambridge, RINA/FMTC-Farmers Mutual Telephone Co., RINA/Nucla-Naturita Telephone Co., RINA/Silverstar, RINA/Snake River PCS, RINA/South Central, RINA/Syringa Wireless, RINA/UBET, and West Central Wireless.

You also understand and agree that: (a) LSGT Services LLC also known as Coinhub may send emails, including commercial emails, to the email address you provided to Coinhub and (b) such emails may be sent to a wireless device and you might be charged by your wireless carrier for the transmission of such emails. You may revoke consent to receive commercial emails from Coinhub at any time by emailing support@coinhubatm.com with such request and include your information for which you request to revoke consent to.

Severability 

 

16.1 If any provision in the entirety of these terms listed from Sections 1 through Section 19 of this entire agreement is deemed invalid, unlawful, or unenforceable for any reason, such provision shall be severed from these Terms, and the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

 

Waiver

 

17.1 The failure of LSGT Services LLC and its partners and affiliates to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by LSGT Services LLC in writing.

 

 

 

Entire Agreement And Future Amendments

 

19.1 These Terms constitute the entire agreement between you and LSGT Services LLC along with additional terms of our partners/affiliates when a user also uses any of our affiliates or partners. Terms and conditions of the contractual agreement provided herein shall override any prior agreements where applicable. LSGT Services LLC upper management reserves the right to correct any wrong information or improper commitment provided by employees or lower management in accordance with the rights of this contractual agreement; such statement made by upper management shall supersede all prior discussions made by employees within the full extent of the law. The Company recommends all users review any updated terms and conditions when utilizing any LSGT Services LLC product or service, including utilizing the website, ATM, retailer cash load transaction process, and any other LSGT Services LLC product or service. The Company reserves the right to amend these Terms at any time. Any amendments will be effective immediately upon posting the revised Terms on the Company’s website as well as Bitcoin ATMs and Coinhub Cash Load Transaction dashboards which are part of the purchase process for transactions made by customers at all times. Amended / updated User Agreements will have a notation of updated date under the title of the User Agreement on the top of the first page. Your continued use of the Services after the posting of a Revised Agreement constitutes your acceptance of such Revised Agreement. If you do not agree with any such modification, your sole and exclusive remedy is to terminate your use of the Services and close your account (as noted in Section 11.2).

 

19.2 By using the Company’s services, Customers acknowledge that they have read, understood, and agreed to these Terms and Conditions / User Agreement in its entirety.

 

Contact Information

LSGT Services LLC dba Coinhub

3430 E Russell Rd Las Vegas, NV, 89120